I should probably preface this post with an apology because I believe I am going to offend some people with it. I am sorry.
Now that that is over; a maid service is not for you. We know your type. You have never had a maid service or you have had many and it was always the same result; they could never do it right. And by right, we mean the way you think it should be done.
Those people who say you should teach your children responsibility by giving them chores to do around the house? Are they NUTS? Your kids have the attention span of a puppy in a pet store. And don’t even get you started on your spouse. They wouldn’t know a hospital corner if it bit them in the, well you know.
There is a right and a wrong way to clean the house and nobody but you knows the right way. And that’s OK as long as you don’t hire someone to do it.
We once stopped an in home estimate about five minutes in. We had never done that before. Ever. We heard about how the homeowner expected the toaster to be shined each time, whether it was dirty or not. The blankets on the back of the couch needed to be folded just so and each of the Snow Baby figurines (about a dozen) each needed to be pulled down from a high shelf, dusted and put back exactly as they were before.
We were on the second room of a 15 room home and we knew. One of two things would happen; either the price that we would ask the homeowner to pay to spend the amount of time in her house to do it the way they wanted would be so high that they might faint or we would get the job and we would never, ever hit this homeowner’s mark. Ever. So we stopped the bid and informed the potential client, ever so gently, that we knew for a fact that our company was not a good fit for them.
You see, hiring a Maid or Cleaning Service requires you to trust that service and accept that they may or may not do things exactly the way you want them done. It may also require you to accept that the service may or may not do some things you DO want done.
In the above story, for example, we were unwilling to take the risk of removing, dusting and then replacing the figurines for a couple of reasons. The first reason was that these were obviously precious to the homeowner and, depending on which of our cleaning team did the dusting at this home, would have required getting a small step-ladder and removing each piece one by one. This increases the liability to us in the form of a potential fall, and the risk of breaking what may have been an heirloom.
The second reason had to do with pricing. When you are being careful you take extra time and, as they say, time is money. Some people are price-conscious when it comes to a cleaning service. We can sanitize a kitchen counter, making sure to polish the chrome on the sink faucet, clean the inside of a microwave and get fingerprints and grime off of the outside of the other major appliances in a reasonable amount of time and we build tasks like that into our bids. But when you start throwing in items like polishing a chrome toaster even if it doesn’t need it, folding blankets on the couch just so and dusting figurines, this is going to take extra time and we need to reflect that time in our bid. Most clients are not willing to pay that price.
So there you have it. Is a Cleaning or Maid Service for you?