Tag Archives: hiring a maid

Cleaning Your Home With a Team

Ok, so here you are.  The woman who has been cleaning your home has finally given her notice.  She has been with you for the last 15 years, basically since she graduated high school, and here she is expecting her second child.

It’s been nice having one person clean your home.  She was fairly reliable, showing up every week and taking about four to five hours to clean your home the same way you would.  Sure, it took some training to get her to do it your way, but it was worth it.

Woman Cleaning Toilet

What are your options for replacing her (like you could ever replace her)?  Angieslist has a good comparison of your options, here.

You could search for another woman; maybe on craigslist or in the local news paper, but that seems so last century.  Besides, the world is a much different place since you last hired a home cleaner.

The other option is to hire a service.  The nice part of this option is you know that they are most likely insured and there is a certain amount of security involved with inviting them into your home.

A reputable cleaning service will background check their employees, have liability insurance and can be dependable and reliable.  Some will send the same people each time (usually two or three), so you have a sense of continuity on each cleaning.

The down side to this is that where it took your previous woman four to five hours to clean your home, the cleaning company can usually have it done in an hour to an hour and a half.  This may lead you to believe that they did an inferior job or skipped some things you wanted done, but in reality, two or three people naturally can do the same job your previous cleaner did in 1/3 or 1/2 the time.

Team

It may also be disconcerting to have a group of people in your home versus one person.  Whereas your previous cleaner was pretty silent in her work, save for the vacuum, a team will normally communicate during the cleaning (“Don’t forget the stainless polish.”, “Did you do these stairs, yet?”).

The decision is a personal preference and one you most likely will lose some sleep over.  It is your home, after all.  Best of luck to you!

Advertisements

Teamwork Makes Magic

Kerri Walsh and Misty Mae-Treanor.   Ricky Rubio and Kevin Love.  Victor Cruz and Eli Manning.  You and us.  All of these people have something in common.  they are teammates.   Each of these pairs needs the other in order to effectively do what they are paid to do.

Ok, fine.  Manning and Rubio have other team mates available to them.  But when the play calls for it, they must work together and when they do, magical, wonderful, exciting things can happen.

I suppose you may be scratching your head and wondering about the “you and us” in the first line.  Imagine hiring a maid service and giving them the instruction,” just do a good cleaning in this room.”  You have certain items you want cleaned in a certain way and you know what those things are.  You received a sheet from the service explaining what they do, but cleaning is cleaning, right?  You arrive home at the end of the day and are shocked to find that the books on the book shelf were not dusted.  Also, the blinds are still dusty!  Don’t these people know how to clean?

Likewise, let’s assume we come to clean your home.  When we did the walk through, we noticed that very old and very expensive-looking area rug in the living room.  We wondered if it was an heirloom, but didn’t ask.  You didn’t say anything so we assumed it was safe to vacuum.  We imagine Great-great-grandma Louisa is rolling in her grave after what our vacuum did to that rug.

In both of these examples, both you and we are to blame for, a). your disappointment with our cleaning and b). the destruction of Great-great Grandmas’ heirloom rug.

It is up to both of us to communicate our wishes, expectations and abilities to each other.

We have a client who, on about the fourth or fifth cleaning called while we were at her home and asked if we would clean the blinds that day.  The time before that it was make the beds.  The time before that it was something else.  I explained that, no, we would not be cleaning her blinds that day.  She was indignant that I would say no and demanded to know why not.  I explained that when we gave her an estimate, we were very clear about what we did or did not do and she had never mentioned anything about cleaning blinds or making beds or any of the other extra things that she was adding on every cleaning day.  Also, we had a very busy day that day and extra time spent cleaning her blinds would  make us late to other clients’ homes.  To be fair, we never said we don’t clean blinds.  Likewise, she never mentioned she wanted them cleaned.

Now we communicate on a regular basis.  We know exactly what she expects of us and she knows exactly what and how we will be cleaning.

When we and the client are in synch and communicate openly and honestly we can give you a house cleaning that you love.  The kind of clean home that you daydream about at work.  You know you will find everything exactly the way you want it when you get home that day.  After all, that’s why you hired us, right?