Tag Archives: home cleaning

Cleaning Your Home With a Team

Ok, so here you are.  The woman who has been cleaning your home has finally given her notice.  She has been with you for the last 15 years, basically since she graduated high school, and here she is expecting her second child.

It’s been nice having one person clean your home.  She was fairly reliable, showing up every week and taking about four to five hours to clean your home the same way you would.  Sure, it took some training to get her to do it your way, but it was worth it.

Woman Cleaning Toilet

What are your options for replacing her (like you could ever replace her)?  Angieslist has a good comparison of your options, here.

You could search for another woman; maybe on craigslist or in the local news paper, but that seems so last century.  Besides, the world is a much different place since you last hired a home cleaner.

The other option is to hire a service.  The nice part of this option is you know that they are most likely insured and there is a certain amount of security involved with inviting them into your home.

A reputable cleaning service will background check their employees, have liability insurance and can be dependable and reliable.  Some will send the same people each time (usually two or three), so you have a sense of continuity on each cleaning.

The down side to this is that where it took your previous woman four to five hours to clean your home, the cleaning company can usually have it done in an hour to an hour and a half.  This may lead you to believe that they did an inferior job or skipped some things you wanted done, but in reality, two or three people naturally can do the same job your previous cleaner did in 1/3 or 1/2 the time.

Team

It may also be disconcerting to have a group of people in your home versus one person.  Whereas your previous cleaner was pretty silent in her work, save for the vacuum, a team will normally communicate during the cleaning (“Don’t forget the stainless polish.”, “Did you do these stairs, yet?”).

The decision is a personal preference and one you most likely will lose some sleep over.  It is your home, after all.  Best of luck to you!

Selling Your Home?

Fantastic!  According to Donna Wheeler from Edina Realty we are in the middle of a Sellers Market.

And, as it happens, with the exception of chiropractor, we happen to know a LOT of Real Estate agents.

There’s Donna, Jon, Carla, Sara, Tim and Teresa, just to name a few.  Don’t make us get out the Rolodex.

Now that you have a Realtor your next step should be to call a professional cleaning service.  Why, you ask?  Because every day your home sits on the market is costing you money and one of the surest ways to get it sold faster is to get it cleaned.

As homeowners, we tend to take our homes and our regular cleanings for granted.  Everybody does the basics; clean the bathroom, clean the kitchen, dust, vacuum, etc. but there are areas that tend to get neglected.  Try this: go to your bathroom and pull out any vanity drawer and move everything inside of that drawer out.  See what I mean?  You can also try this with your refrigerator drawers.

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Once you have your home on the market you will most likely do some de-cluttering and once that happens, areas that were neglected tend to pop out.  And let’s not kid ourselves.  The folks checking to see if your home is their next home will be looking in every nook and cranny.

That’s where a professional cleaner can come in handy.  We know where to look and what to do to help your soon-to-be-ex- home shine for the upcoming showings.  Cobweb swinging from the chandelier?  Not when we’re done.  Cotton swab behind the toilet?  Nope!  Toothpaste in the sink?  What toothpaste in the sink?

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So, when you’re ready to put your home on the market, just remember; a good cleaning service can actually pay for itself when it comes to getting your home sold.

Our own Dream Team

Do you remember the USA 1992 Olympic Basketball Dream Team?  Michael Jordan, Larry Bird, Magic Johnson and a host of others.  Men considered to be the absolute best in their field.  The standard for a professional basketball player.  They were the first and, in my humble opinion, the best Dream Team ever.  And I don’t even follow professional basketball.

We here at Freedom Cleaning Services have our own Dream Team.

Dream Team

 

 

 

 

After over eight years in business we have built a team that exceeds all of our and our clients expectations each and every day.  They are a thing of beauty.

They each come to us from very different backgrounds and experiences and yet they work together seamlessly as a team.  I know, that’s how it should always work, but some times it isn’t easy finding several individuals that work together well.

Some, like the talented Rose Krause (far left in the picture above) come from other cleaning companies and bring a unique perspective to what we do, offering advice and insight on how to make our cleanings better.  She has a heart as big as the outdoors.

077Others, such as Lorene Gronskei (third from left) bring natural leadership talents.  Gently guiding the team to give their all in any situation.

Some bring a sunny disposition and an amazing work ethic, such as Miss Jenna Johnson (third from left).  Jenna has a work ethic rarely seen in a 20-year-old Biology student.

And others have several of these talents rolled into one, like Carmela Lyons (far right) who comes to us from Seattle and has an eagle eye for detail.

Each has their own hardships and challenges at home but cheerfully put them aside to work together as a team to accomplish one goal; to give our clients a home cleaning experience.  Dream team, indeed!

Thirteen Things We’re Happy To Tell You.

A couple of weeks ago an article came out in Readers Digest called “Thirteen Things Your Home Cleaner Won’t Tell You”, and while I’m not sure how it was received in the general public, it caused quite a stir in the Home Cleaning industry.  Three cleaning service owners that I know contributed to the article.  The dust-up started because some in the industry felt that a few of the things that ‘we’ wouldn’t tell ‘you’ were unprofessional and, some felt, put the industry in a bad light.  Opinions are like noses; everybody has one.  I don’t want to get into a discussion about who was right and who was wrong and I don’t want to defend the industry as a whole.  There are others out there that are much more eloquent and experienced in this industry than I am.  I will leave that up to them.  All I can do is speak to my business.

  Therefore I would like to address the “Thirteen Things” as they appeared in the online version.

1. My best clients are people who work for their money, like teachers, bartenders, and cops.  Rich people think they’re doing      you a favor by allowing you to scrub their toilets. Working people understand you are doing them a service by making their lives easier.  This is complete and utter crap.  We don’t distinguish our clients by how much money they make and to say that one socioeconomic class treats us better than another is pure fantasy.  People are people.  Some treat you well and others treat you like the help.  Doesn’t have a thing to do with how much money they make.

2. I wish you wouldn’t insist on bleach and other harsh cleaners.  For almost every situation, there’s an eco-friendly option that’s just as effective.  Actually we would agree with this.  We work very hard to create a safer environment both for our staff and for your family by using products that are proven safer than their counterparts, which is the very definition of being green.  Nine and a half times out of ten we can get your home as clean or cleaner without using harsh or downright harmful chemicals.

3. After I leave, check the base of the toilet and the top of the fridge.  If they’re clean, you know I’m thorough.  Or the tops of your picture frames, or any other detail area you can think of.  Point is, if we take time to do these things, you can feel pretty confident that we did everything else you told us was important to you.

4. Many cleaning companies do not run any sort of background check or even check references.  I answered an ad, I was on time and presentable, and I was willing to take the job. That is all most companies care about.  We do run criminal background checks and check at least two references on each employee we hire.  Anything less is unacceptable.

5. I’m not even posting this one.  Too ridiculous to even comment on.

6. Want to save money on high-priced maid services?  Instead of booking a regular appointment, ask to be on our on-call list to fill last-minute slots at a discount. Or see if you can be a “training home” for new cleaners.  Unfortunately this is not a service we offer at this time.

7. If you use a service instead of an individual, ask for the same people every time.  Your cleanings will be more consistent, with fewer strangers in your home.  We couldn’t agree more.  Although your home will be cleaned to your standards no matter who cleans it, we make every attempt to have the same cleaners in your home each and every time.

8. When using a new maid service, leave a few dollars hanging out of a pants pocket or lying on the counter.  If we take a dollar or two, you’ll know we’re probably going to take other things.  You can leave a wad of hundred-dollar bills on the counter or a penny.  We might move it to clean underneath it, but our employees have been drilled about this since before they were hired.  NOTHING except garbage and our payment is removed from the home.  Taking anything from the home except our payment or trash that is in a trash can or liner is considered theft and is grounds for immediate termination.

9. Make sure we’re bonded and have liability insurance.  Otherwise, you’re on the hook if we break something or get hurt on the job.  We do and will be giddy with excitement to provide proof of it when asked.

10. Pick your clothes up off the floor, get your dishes out of the sink, and clean up your kids’ toys.  Your house will end up a lot cleaner.  You didn’t hire us to organize your home, you hired us to clean your home.  We can clean more area more efficiently if we don’t have to pick up a bucket of Lego’s first.  Of course, if you choose not to, your home will still be cleaned.

11. If you leave your personal life out for us to see, we most definitely will talk about you.  We may even send pictures to our friends and relatives.  We never, ever, ever allow discussions of clients’ personal lives or belongings either during the job or after.  Furthermore, if we ever found out that an employee had taken pictures of a clients personal effects and emailed them to friends, that employee would be on thin ice, employment-wise.

12. Recommend us to your friends.  We may give you $25 to $50 off a cleaning for each referral — if you ask.  Actually we just started a new referral program for our clients.  It doesn’t involve a cash reward.  It involves a free cleaning!

13. If you don’t have a lot of cash, ask me to come for just one hour.  I can do just the bathrooms and the kitchen or only the areas guests will see.  Another service we don’t currently offer.  We’ll look into it, though.

There you go.  Freedom Cleaning Services’ take on the (at least in the industry) infamous “Thirteen Things” article.  We hope it was entertaining and educational and we can assure you that will be our last word on the topic.